Sellerise Newsroom
Updates & Fixes

Reimbursement claim deadlines, extra orders auto-adjustment, easier CoG update workflow, and more!

Sellerise Team avatar
Shared by Sellerise Team • September 27, 2024

Reimbursement Claim Deadlines

Our new countdown feature tracks Days Left for you to submit your reimbursement claims and highlights deadlines in red when you're in the risk zone!

​⚠️ IMPORTANT:

Starting Oct 23, Amazon will give you only 60 days (instead of 18 months) to submit most of your claims. So, go and check if you have any pending transactions at risk to ensure you don't lose your money!


Auto-Adjustment of Extra Orders Add-On

Let the extra orders add-on automatically scale based on your demand, increasing or decreasing the order limit of your subscription.

Enable it now in your Settings > Subsription to ensure you don't overpay and your account isn't put on hold each month anymore:


Reimbursements by Premium Support 💎

On the Reimbursement Dashboard, you can now filter out the amount of reimbursements processed for you by our Premium Support Team!


Improved CoGs Update Workflow

We've refined the CoGs update process in Sellerise to make it clearer and more user-friendly, with detailed instructions on how to change costs for both FBM and FBA products.

Check your products with ZERO costs in Inventory and update them manually or in bulk to ensure you have accurate stats!


🚩 Important Amazon Update

Reimbursement claim window cut by 89%

Starting Oct 23, the claim submission window for most FBA reimbursement types will be reduced from 18 months to 60 days! This means you have to submit all your eligible claims before then if you don’t want to miss out on your money.

We've got a step-by-step guide ready to help you get back what Amazon owes you real quick, check it out! 👇🏻

Updates & Fixes

⚠️ IMPORTANT: Amazon reduces reimbursement claim submission window

Sellerise Team avatar
Shared by Sellerise Team • September 27, 2024

Did you hear Amazon's reducing the claim submission window for most FBA reimbursements? It's dropping from 18 months to just 60 days! 😱

This new policy kicks in on October 23, 2024, which means you have to submit all your eligible claims before then if you don’t want to miss out on your money!

We know this might seem like a lot of extra work, but don't worry! We've got a step-by-step guide ready to help you get back what Amazon owes you real quick!


➜ STEP 1: Know exactly how much Amazon owes you

Go to Sellerise Reimbursement Tool and see your estimates for each reimbursement type affected:

➜ STEP 2: Select transactions at risk

We've marked red transactions that will expire before Oct 23 or will have less than 10 days left for you to submit a claim after Oct 23:

➜ STEP 3: Create cases in a few clicks

Follow three simple steps to submit your claims.
☝️ Don't create more than 10 cases at a time, rake it up bit by bit.

➜ STEP 4: Get 100% of your FBA refund

Unlike agencies that take a 25% cut of your refunds, Sellerise allows you to keep 100% of your reimbursements, which you can reinvest in your business.

➜ STEP 5: Stay informed about new potential reimbursement

Set up Smart Alerts to stay updated with your new potential reimbursements, ensuring you never miss out on any claims

PRO TIP

Hand over your reimbursements management to our Premium Support Team 💎 and forget about this routine job once and for all!

Learn more ➜

Start preparing for the upcoming Amazon's changes today. Check your potential FBA reimbursements and submit claims with Sellerise now to take full control of your money!

Updates & Fixes

Improved PPC Dashboard, daily stock level history, reimburse archived transactions, and more!

Sellerise Team avatar
Shared by Sellerise Team • August 20, 2024

Improved PPC Dashboard

Track all your PPC campaigns performance on a single dashboard with the newly-added "All types" view:

Check daily or weekly stats of your Sponsored Product campaigns with the newest feature "Show daily info":


Daily Stock History

From now on, you can export your daily stock history in Inventory:


Restore & Reimburse Archived Transactions

Use the new filter added to the Archived tab in Reimbursements to find those transactions that you can potentially restore and give them another chance:

  • Manually archived by you or your team
  • Automatically archived - those for which you've already created claims in Sellerise

Updated Subscribe & Save Dashboard

Select custom date ranges in pop-up windows with detailed data:


🚩 Important Amazon Updates

#1 Reimbursement claim window cut by 89%

Starting Oct 23, the claim submission window for most FBA reimbursement types will be reduced from 18 months to 60 days! This means you have to submit all your eligible claims before then if you don’t want to miss out on your money.

We've got a step-by-step guide ready to help you get back what Amazon owes you real quick, check it out! 👇🏻


#2 Option to incur ZERO inbound placement fee

Amazon has added a new guideline that ensures you receive the Amazon-optimized inbound option.

To qualify for Amazon-optimized option with no inbound placement service fee, your FBA shipments must include at least five identical boxes or pallets per item. Each box or pallet must contain the same quantity per item and the same item mix.


Updates & Fixes

⚠️ IMPORTANT: Amazon reduces reimbursement claim submission window

Sellerise Team avatar
Shared by Sellerise Team • August 15, 2024

Did you hear Amazon's reducing the claim submission window for most FBA reimbursements? It's dropping from 18 months to just 60 days! 😱

This new policy kicks in on October 23, 2024, which means you have to submit all your eligible claims before then if you don’t want to miss out on your money!

We know this might seem like a lot of extra work, but don't worry! We've got a step-by-step guide ready to help you get back what Amazon owes you real quick!


➜ STEP 1: Know exactly how much Amazon owes you

Go to Sellerise Reimbursement Tool and see your estimates for each reimbursement type affected:

➜ STEP 2: Select transactions at risk

We've marked red transactions that will expire before Oct 23 or will have less than 10 days left for you to submit a claim after Oct 23:

➜ STEP 3: Create cases in a few clicks

Follow three simple steps to submit your claims.
☝️ Don't create more than 10 cases at a time, rake it up bit by bit.

➜ STEP 4: Get 100% of your FBA refund

Unlike agencies that take a 25% cut of your refunds, Sellerise allows you to keep 100% of your reimbursements, which you can reinvest in your business.

➜ STEP 5: Stay informed about new potential reimbursement

Set up Smart Alerts to stay updated with your new potential reimbursements, ensuring you never miss out on any claims

PRO TIP

Hand over your reimbursements management to our Premium Support Team 💎 and forget about this routine job once and for all!

🛈 Service is available only for active Sellerise subscribers; additional fees apply. For more details, please contact us via Chat.

Start preparing for the upcoming Amazon's changes today. Sign up for Sellerise, check your potential FBA reimbursements, and submit claims now to take full control of your money!

New tool

Meet Subscribe & Save Dashboard in Sellerise!

Sellerise Team avatar
Shared by Sellerise Team • June 19, 2024

Ultimate tool to maximize your Subscribe & Save selling strategy on Amazon with comprehensive data analytics 📊

Get Comprehensive Insights

See clear, detailed, and actionable insights at a glance. Understand how many of your customers use Subscribe & Save, what they buy, and how much.



Predict Demand Like a Pro

Track your subscriptions and sales week by week. Use forecasting to anticipate future changes and plan more effectively up to a year ahead!



Nail Inventory Management

We forecast how many units will be sold and sales you'll make in the future; so you can keep the perfect inventory level of each product to meet demand.



Boost Your Margins

Worried about those discounts eating into your profits? Don't sweat it. See a break-down of costs and discount rates helping you strike the perfect balance between pricing and profit.



Optimize Your Selling Strategy

Track S&S performance for all products in one place. Understand what is working and what isn't, see potential lost revenue from stockouts, spot growth opportunities, and make smart moves.


Don’t let the Subscribe & Save program hassles slow you down. Sign up for your FREE 7-day trial and leverage Sellerise S&S Dashboard to streamline your ops, keep your customers satisfied, and watch your business grow! 🚀

~ 7-day free trial for new users ~
~ no credit card required ~

Updates & Fixes

Advanced Storage Fee calculation, Review Downloader for EU+, product dimensions changes history, and more!

Sellerise Team avatar
Shared by Sellerise Team • May 13, 2024

Sales & Profit

  1. Optimized loading of your profits
    Now the page will load much faster (especially for accounts with a large number of products).

    This enhancement is part of our continuous effort to provide the best user experience and to be among the best amazon seller tools.
  2. Advanced Storage Fee Calculation for EU+
    Just like we did it previously for the North American region, we now allocate Storage Fee to each of your products on European markets too!

☝️ Note: This update applies only to records dated January 1, 2024 or later. For earlier periods, the Storage Fee is still shown as a total for all products on the account level only.


Smart Alerts

Now, when creating a notification Channel for delivering alerts, you can select multiple seller accounts in one go that belong to the same region (either North American or European):


Review Downloader

Now available for all countries, including in the European region 🎉

  1. Visit any Amazon listing and download reviews using our free Chrome Extension.
  2. The reviews will then be saved in our Review Downloader so you can download them as a file at any time.
  3. In the future, you can refresh the list of reviews for a particular product right inside the Review Downloader instead of manually running the Chrome Extension over again.

☝️ Note: Due to a change in Amazon's algorithms, Sellerise is unable to download more than 50-100 reviews per product at the moment. We apologize for this temporary inconvenience.


FBA Fee Reimbursements

  1. Due to recent changes in low-stock fees, submission of FBA fee "reimbursement" claims is temporarily unavailable. Learn more ➜
  2. With the latest update, you can get quick access to your product dimensions changes history right from the Reimbursement tool:

Inventory + Storage & FBA Fees

  1. We've added Amazon Policies on Storage & Low-Stock Fees calculations to our Help Hub so you can quickly access them.
  2. New metrics showing Units Sold in the last 30 and 90 days, as well as the Average Number of Units Sold daily.
  3. You can now organize the upper boxes by dragging them, as well as choose which additional metrics you want to see at the top:

Updates & Fixes

Low-Stock Fee Calculator, Premium Support, contact negative reviewers who opted out from receiving messages, and more!

Sellerise Team avatar
Shared by Sellerise Team • April 15, 2024

⚡ Low-Stock Fee Calculator in Sellerise

  • See inventory levels of all your products
  • Stay aware about getting close to limits
  • Check how much Low-Stock & Storage fees you’re about to pay
  • Avoid excessive fees by adjusting your strategy in time!

The new feature is already available for all users on US accounts inside our Inventory Tool. So, why wait?


Review Puncher

New configuration option: Get in touch with buyers who leave negative reviews even if they've opted out of receiving messages from you!​


Sellerise Premium Support *

Now, you can just toss any Amazon-related headaches our way, and our team of experts will sort them out, quick as a flash!

  • 🚫 Hijacker Removal: We'll keep your listings safe
  • 🔒 Listing & Inventory Unlock: Back in business without delays
  • 🚨 Account Health: Solving problems before they escalate
  • 💰 FBA Reimbursements: We'll chase down what's owed to you
  • No fees upfront: Pay only after we deliver positive results

* Available for active Sellerise subscribers only


OTHER

Set up your default seller account and Sellerise tool that you want to be redirected to each time you log in:


Check if you've granted all the user permissions on Seller Central required by Sellerise for each of your seller accounts:


New feature

Meet Low-Stock Fee Calculator in Sellerise 📈

Sellerise Team avatar
Shared by Sellerise Team • April 13, 2024

Ultimate tool to secure your Amazon business from paying extra fees!

1️⃣

Get the most precise calculation of your Low-Stock & Storage fees:

2️⃣

Understand your inventory level sufficient to avoid excessive fees:

3️⃣

Monitor your Storage Utilization Ratio to plan sales and avoid surcharges:

Avoid excessive fees by adjusting your sales strategy and replenishment schedule in time!


The new feature is already available for all Sellerise users on US accounts.

So, why wait? Sign up for your FREE 7-day trial to get prepared and secure your business now! 🚀

~ 7-day free trial for new users ~
~ no credit card required ~

Updates & Fixes

Reimbursements for Europe+, Storage Fee by product, collaborator access expiration date, and more!

Sellerise Team avatar
Shared by Sellerise Team • March 11, 2024

⚡ Reimbursements for Europe+

Finally in Sellerise! Connect your European+ accounts to Sellerise and start reimbursing money for misplaced or lost inventory right away 💸

Note: More reimbursement types are also coming very soon!


More updates in Reimbursements

  • Search for transactions or products by FNSKU anywhere in the Reimbursements tool tabs and dashboards
  • ​Export all your actual reimbursements history into a single file
  • Check old product dimensions set by Amazon before you created the case
  • Compare reimbursement estimated by Sellerise with actual reimbursement made by Amazon for all your cases:

Financial Analytics

Starting January 1, 2024, we allocate Storage Fee to your products across all tools in Sellerise!

Note: For earlier periods, the metric is still shown as a total for all products on the account level only.​


OTHER

  • Data on European accounts in Sellerise is now displayed by UTC just like you see it on Seller Central. ​Explore ➜
  • Specify an access expiration date for your collaborators. ​Explore ➜
  • Change your configurations of Smart Alerts, Review Requester, and Review Puncher safely while the tools are disabled. ​Explore ➜

Updates & Fixes

Sponsored TV ads data, new alerts for EU+, product manufacturer information, and more!

Sellerise Team avatar
Shared by Sellerise Team • February 02, 2024

Keyword Hunter & Re-Ranker PRO

⚙️ New option to exclude multiple phrases from your keyword list.

Type in as many irrelevant phrases as you need in the Exclude Phrase Containing field, click "Enter", then "Apply Filters", and voila!


Smart Alerts

Hijacker & BuyBox alerts for Europe+ ⚡

Make sure they're enabled in your configurations and in the Channels tab for all EU seller accounts (edit access needed):


Reimbursements

  1. New option to export all your cases into a single file
  2. Added historical estimates to your case details so you can compare them with actual reimbursement and ensure Amazon returned everything they owe you!

FBA Fee Reimbursements

⚡ Added your current Amazon FBA Fee value so you can compare it with the one estimated by Sellerise based on your product dimensions (Real). Now, you can decide if you should create a remeasurement request OR a reimbursement claim at once:


Inventory

  1. Fully-revamped Inventory Dashboard display. More detailed data organized identically to that in your Seller Central account.
  2. Option to add manufacturer data manually for each product OR upload this info in bulk:​

OTHER

  • PPC Dashboard:
    Added Sponsored Television ad campaigns data.
    Explore ➜
  • Shipment Documents:
    Option to export your all your shipments data into a spreadsheet.
    Explore ➜
  • Sales & Profit:
    Renamed Mult. orders metric to MCF orders (Multi-Channel Fulfillment Orders)
    Added Click-Through Rate % (CTR) to all dashboards and tables
    Explore ➜
  • Collaborators can now see tags showing the primary account owner's email in the seller accounts selection dropdown